Privacy Policy Statement

This privacy policy outlines how Nyviozendo collects, uses, and protects personal data for visitors and clients in South Africa. Your trust matters to us, and we are committed to respecting your privacy at every stage.

What Personal Data We Collect

We gather data when you interact with our site, book consultations, or request information.

• Contact details such as your name, email address, and phone number when you reach out or complete forms.
• Website usage data collected automatically (cookies, analytics tools, browser details, IP address) for site performance.
• Information you provide in queries about our services, requests, or feedback, including project- or business-specific details.
• Records of consent for privacy, cookies, or communication preferences (where required by law).

How We Use This Data

We use personal information to deliver and improve our services, not for unrelated marketing.

• Responding to enquiries and requests for service information or consultations.
• Optimising website performance, measuring interest, and troubleshooting technical issues.
• Improving the client journey with service updates, follow-ups, or personalised advice.
• Complying with local legal requirements in South Africa (e.g., POPIA and related privacy regulations).

Legal Basis for Processing

We process your data according to local laws and international best practices.

Processing is based on your consent, fulfilment of our services or contracts, and compliance with South African regulations regarding personal data.

How We Share Data

Personal data is only shared as outlined below.

• With service providers who help us run our website or manage communications in line with confidentiality and privacy obligations.
• When required by South African law for compliance or investigations.
• If the business undergoes major changes, data may be transferred with privacy safeguards in place.

Data Security

Your data is protected with up-to-date digital security measures like encryption, access controls, and secure storage. While no online system is perfectly secure, we strive to keep all personal information safe and regularly review our practices.

Your Privacy Rights

South African residents have special rights (POPIA) regarding their personal data.

• Request access to or correction of your personal data.
• Withdraw consent for particular communications at any time.
• Request deletion or restrict processing of your information if there’s no longer a valid reason for us to keep it.
• Lodge a complaint with the relevant South African authorities if you feel your privacy has not been respected.

Cookies & Analytics

We use cookies and similar tools to enhance your website experience, measure site usage, and support site functionality. See our Cookie Policy for detailed information and management options.

Cookie Policy Cookie Policy

Contact Us

For privacy questions, to exercise your rights, or for more details about our data handling, please contact us using the details below.

Policy Updates & Changes

We may update this policy from time to time. Changes will be posted here with updated revision dates.